Welcome to Support Local.
OUR ONLINE REFERRAL COMMUNITY SYSTEM
Frequently Asked Questions
Support Local MISSION STATEMENT
Our mission is to bring professionals, thought leaders, and organizers together, and through a culture of contribution, assist in promoting the growth and prosperity of one another. Our “member to member FIRST” referral philosophy drives our communities to thrive through our unique online platform, giving our members the flexibility they desire as well as the deeper relationships of trust required to accelerate their growth. We teach our members how to utilize an online platform where everyone is primarily responsible to promote and work with the individuals in their own community.
Is everything solely online?
While all of our tools and resources are accessible online, our members understand that in order to have success, they will be expected to participate in “off-line” activities to get to know each of the members in their community and build relationships and trust.
What is expected of each member?
Members are expected to support the other members in their community through referrals to prospective customers.
All members are expected to dedicate themselves to studying Support Local videos and training materials in order to develop the skills necessary to have success within the Support Local system.
What does a community consist of?
Each Support Local community will have only one member per each business classification of the Support Local approved classification list. Support Local reserves the right to limit the number of members from any industry classification group.
What if I change jobs/careers/positions?
Members who wish to change their classification that they represent in their community will be required to submit such request in writing to their Admin for approval.
What if I have an issue or concern?
It is the member’s responsibility to file a concern with the Admin of their community or Support Local customer service regarding any member’s activities or business policies that they feel is in conflict with legal or ethical business standards.
What if a member is acting unethically?
Support Local reserves the right to put a member on probation or to terminate any member relating to a member’s business practices.
A member may be terminated for failure to comply with the policies. Support Local communities are a marketing service provided by Support Local, LLC. Support Local reserves the right to discontinue a member’s participation.
Can anyone get my information?
All Support Local membership lists are for the purpose of ‘giving’ referrals within a community and are not to be used or made available to any outside source without prior written approval of Support Local and it’s officers.
How many communities are there?
Support Local may establish as many communities as it deems appropriate.
Am I guaranteed to have the only community in my area?
Membership in Support Local in no way is to be construed as a territorial right or an exclusive right to market in a specific geographic area.
What if I want to change communities?
A member requesting to transfer from their primary community to a new community will be required to submit a request with the Admin for their community and with Support Local customer service and if approved will have a mandatory waiting period prior to being accepted in another community.
Where can I find the policies and procedures?
They can be found at the bottom of this page and in the member’s virtual account. The polices and procedures are subject to change. Support Local reserves the right to change any policy as it sees fit.
Can I create my own Support Local materials?
Other than Support Local created materials made available to members, members may not use Support Local intellectual property (eg logos, trademarks, names, slogans, copyrighted material, etc.) in any way.
What if I am in multi-level marketing?
While Support Local communities are focused on helping small and/or independent business owners and sales people to grow their business, multi-level marketing members of Support Local should represent their products and services in Support Local and not the business opportunity element of their business.
What is the membership fee and when is it due?
The membership fee is paid monthly and once paid is non-refundable. The Member has the right to cancel at anytime by clicking “Cancel” in their virtual account.
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